FlexAI Credit Terms and Conditions

These FlexAI Credit Terms and Conditions (“AI Credit Terms”) govern the purchase and use of FlexAI credits (“Credits”) by Customer and are incorporated by reference into the Agreement between You and Ceros, Inc. (“Ceros”). Capitalized terms used but not defined herein retain the meanings given to them in the Agreement.  In the event of any conflict, these AI Credit Terms control with respect to Credits.

1. Purchase and Delivery.

1.1. Customer may purchase Credits through the Ceros Platform.

1.2. Credits are delivered immediately upon successful purchase and are available for use within Flex.

2. Credit Usage.

2.1. Credits are consumed when the Customer uses them to access FlexAI services.

2.2. Credits are personal to the Customer and may not be transferred, sold, or assigned to any third party.

2.3. Credits are not redeemable for cash or any other monetary value outside the Ceros Platform.

3. Refunds and Expiration.

3.1. Credits are non-refundable once purchased, including partially used credits.

3.2. Ceros is not responsible for providing refunds, credit adjustments, or compensation due to model updates, changes in AI behavior, or variations in consumption rates.

4. Pricing and Usage Limits.

4.1. Credit pricing may change at Ceros’ discretion for future purchases.

4.2. Ceros reserves the right to suspend or limit access in the event of unusual or abusive usage patterns.

5. Incorporation and Acceptance. By purchasing Credits, Customer agrees to these AI Credit Terms, which are incorporated into the Agreement. Customer acknowledges that use of the Ceros Platform constitutes acceptance of these AI Credit Terms, and that Credits are consumed immediately upon use.