Samir is a senior producer at Ceros. He focuses most of his time with working with customers new to the Ceros ecosystem. He works closely with the Professional Services Team (PROs) to discover a customer’s goals, ideate a concept that aligns with those goals and ultimately, create an experience in collaboration with the customer. As a producer, his role is to facilitate and champion the creative process from initiating the customer contact, collaborating with the PROs and implementing the completed experience with the customer. Samir has been with Ceros for over 3 years and has helped onboard hundreds of new customers into the Ceros ecosystem!

Nicole is a Customer Success Manager working with Enterprise customers and large creative teams. Her responsibilities include continued interactive strategy & best practice education, helping companies to determine interactive use case opportunities based on current goals & initiatives, and ensuring the long term success for all of her customers in their Ceros partnerships. Nicole has been with Ceros for over 3 years previously on the sales team and onboarding clients, so she is very familiar with the customer journey as it relates to interactive.