Using MarkUp with Ceros Experiences

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As any creative can attest, the back and forth involved in receiving design feedback and making suggested edits is a large, crucial part of a project workflow. Unfortunately, this feedback often takes the form of something resembling a never-ending email thread, pages and pages of outdated screenshots, or a massively cumbersome Excel sheet that is impossible to follow. If only there was a way to consolidate all of your colleagues’ feedback on the actual project in real-time…

Introducing MarkUp – a brand new Ceros product that allows real-time, collaborative commenting on websites—and yes!—Ceros experiences. Think of MarkUp as the de facto tool to solicit and organize all of your creative feedback. And it’s completely free for Ceros customers.

How does it work?

Getting started with MarkUp is easy! Just follow the below steps:

1. Sign up for a free account at

2. Enter any published Ceros URL or non-Ceros URL in the top bar and MarkUp will immediately create a project for you (note: Ceros preview links are not supported)

3. Once created, you can share the project with other members of your team, or click the “Open in MarkUp” button to launch the MarkUp interface.

4. Click anywhere on the page to add a comment to that particular object. As you add comments, you and your teammates will see these reflected along the left-hand panel.

5. To navigate an experience while in MarkUp, simply toggle the “Browse” button. Your comments can follow pages across your site or experience.

You can also toggle between desktop, tablet and mobile views to make device specific comments.

Frequently Asked Questions

Q: Can I use a preview link instead of a published Ceros link in MarkUp?

A: The live preview in Ceros is constantly updating and changing, which makes the ability to MarkUp changes really difficult. For that reason, we only support published links for Ceros experiences.

Q: I want to use MarkUp, but I am not ready for my content to be live. What can I do?

A: It’s actually really simple to publish your content while also ensuring it isn’t showing up half-baked in search results. To accomplish this, navigate to the “settings” panel in the Ceros studio and select “SEO Properties.” From here, simply toggle the “Disable SEO for this experience” checkbox to ensure your content isn’t crawlable by search engines.

Additionally, for added security you can always password protect an experience. Contact your CSM to find out how. 

Q: Can I use MarkUp for non-Ceros links?

A: Absolutely! It is our goal for MarkUp to become the most versatile tool in your toolbox when it comes to commenting and resolving design and marketing changes. 

Q: We only have one Ceros license, will that impact our access to MarkUp?

A: Not at all. Markup is free for anyone to use. Period.

Q: How do I share my account with other team members? 

A: In MarkUp, you can invite contributors to an individual project, or to access your entire account. To share all of your projects with another user, navigate to your settings panel in the MarkUp admin, and select “Account.” Type the contributor’s email address into the invitation area and hit “Send.”

Q: Will I be able to comment on different Ceros layouts?

A: Absolutely! Just ensure you are using “Screen Width” as the detection method for different layouts, and when you toggle to different views in MarkUp you should see the respective layout for that device type. For more information on creating variants in Ceros take a look at this Educate article.  

Q: Will comment pins work on animated elements, or objects hidden behind an interaction?

A: At this time hidden and animated elements are not supported, however we are working on a neat screenshotting feature that will be released shortly. Stay tuned!

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