Contact Ceros Support

We’re online and here to help Monday – Friday, 8:30AM to 6PM, in both US Eastern and British GMT time zones.

Chat with Us For help using the platform, click the chat icon in the Ceros Admin to connect with our Support Team.
Email us If you’re not signed into the Admin, you can always email us at
Ceros Ideas Portal We love feedback! Submit a feature request and stay updated on our progress through the Ideas Portal.

Support Holidays

Our offices are closed on the following holidays.

United States

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving (Thursday and Friday)
  • Christmas Eve
  • Christmas Day
  • Day After Christmas
  • New Year’s Eve
  • Day After New Year’s

United Kingdom

  • New Year’s Day
  • Good Friday
  • Easter Monday
  • Early May Bank Holiday
  • Spring Bank Holiday
  • Summer Bank Holiday
  • Christmas Day
  • Day After Christmas
  • Boxing Day
  • New Year’s Eve

Please note that support will be limited between Christmas and New Year’s.